Good to know for your holiday


Your rooms are available from approx. 14.00. If you do not wish to arrive until 19.00, please let us know



All prices stated are in € (EUR) per person, length of stay and include indulgent half-board. We reserve the right to make typing errors, prior sales and price changes. Other room categories or seasons with all-inclusive prices are available on demand and if available.


For overnight accommodation with breakfast, € 10,00 is deducted


The tourist tax is not included. We charge € 2,80 per adult per day (starting with the age of 15 years).


For a charge


Hotel Bus Service


We are happy to pick you up and drop you off at the railway station or airport for a fee of € 65,00 per trip.


Dogs in the Bergcristall

We charge € 10,00 per day (without food). We ask that you let us know in advance.


Payment Methods

Payment is possible in cash or with EC card (= cash card) and credit card (Visa, Mastercard)



The conditions of the Austrian General Booking Terms and Conditions for Hotels apply.

  • cancellations 3 month until 1 month before arrival day - we charge 40% of the total price
  • cancellations 1 month until 1 week before arrival day - we charge 70% of the total price
  • cancellations 1 week before arrival day - we charge 90% of the total price
  • If you check out before the end of your holiday - we charge all nights - but without food